Vextra SecurityVextra SecurityVextra Security

Privacy Policy

Vextra Security appreciates your interest in its products and your visit to this website.

Vextra Security respects your Privacy

The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our web sites are processed by us confidentially and in accordance with applicable law. Data protection and information security are part of our company policy. Vextra Security’s web site may include links to other web sites. If you are linked to a third-party web site, a new window will be opened. Vextra Security does not assume any liability for the performance, quality accuracy, timeliness, reliability or any other aspect of products or services on these web sites. Vextra Security is neither responsible for third party legal or privacy policies, nor for their processing of same.

Cookies and Tracking

Our web site uses ‘cookies’ which are small files stored by your browser on your computer to identify your sessions with our web sites.  These cookies also help to secure your shopping experience so that no-one else will take over your shopping cart.  Cookies are also used to track advertising performance and clicks from partners like Bing, Yahoo and Google, for analytics purposes.  Your IP address of your mobile device is also used to analyse clicks from web searches or advertising.

Collection and Processing of Personal Data

Personal data is only stored if volunteered by you. For example, in context of an account registration, survey, service request, order details update. During checkout you may choose one of several payment methods which may require you to submit your credit card information or other payment details. We do not release this information to any outside parties except as required to complete your transaction such as to the credit card processor, Paypal, our shipping provider. We only release the minimum details required to carry on these transactions.  The IP address of your computer or mobile device is also used for fraud screening purposes.

To safeguard your information, we use Shopify Level 1 PCI certified secure payment gateways and their high grade SSL encryption.  Furthermore, we do not store credit card information entered during the checkout process it bypasses our web hosting facility and directed through payment gateway of a chosen provider. The order information is available to our registered customers. We will retain this information indefinitely for the convenience of our customers and their need to make warranty claims. 

Use and Disclosure of Personal Data and Purpose Specification

Vextra Security will use your personal data for the sole purpose of technical administration of the web site, customer administration, only to the extent necessary in each specific case. We do not sell, rent trade or otherwise disclose your personal information to outside parties except as absolutely necessary to complete a transaction or support session.  We may disclose personally identifiable information if required to do so by law, as compelled by a court order, legal process or to defend the property or rights of Vextra Security or the users of our web site.  We do take fraud very seriously and do report IP addresses and personal information to the authorities of those suspected of fraudulent activities with respect to our web site, property or users. 

Security

While Vextra Security web store utilises Shopify's security technology in order to protect the transaction data, we have under our control against manipulation, loss, destruction, access by unauthorised persons or against unauthorised disclosure, and while our security procedures are continually enhanced as new technology becomes available, we cannot guarantee that personally identifiable information which you submit on the site will be secure.

Freedom of choice

We would like to use your data to inform you about our products and services and request your opinion, where applicable. Naturally, your participation in such campaigns is voluntary. Should you not consent, you can inform us at any time, so that we can prohibit the use of your data accordingly.

Changes to This Policy

We may periodically make changes to this policy so please feel free to visit this page often as we will publish any changes immediately to this page.  Please feel free to contact us any time for any additional information with respect to our privacy policy.  This policy does not cover information use required for the operation of the Internet or that is beyond our control.

Contact

For information, helpful suggestions and complaints regarding processing of your personal data, you can contact us at any time. Should there be data incorrect in spite of our efforts to achieve accuracy and timeliness, we will correct that information at your request.

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