About

Vextra Security (ABN 37 571 957 445) is a professional QLD licenced security installation business that owns and locally operates this online store. We offer value for money professional grade IP Cameras, Network Video Recorders, CCTV security kits and Video Intercom Systems distributed by highly trusted top 4 Australian security industry wholesalers on behalf of top 7 global security brands.

Our store was built on the foundation of strong technical expertise and 100s of successful CCTV deployments in NSW and QLD with the vision of becoming a reputable niche market retail supplier to make a difference in the highly overcrowded online marketplace with non-security entities offering grey & counterfeit products. We have proven, outstanding field, system consultancy, design and commissioning experience.

We meticulously maintain the products’ portfolio to ensure we deliver our promise – high quality and reliable products at best price. We don’t sell what we would not install at our customers' properties. That means we are very selective about what models and options we offer; we don’t sell all cameras and all recorders. You will have a choice of working horse products that we believe will consistently produce a decent outcome to you for years to come.

Vextra offers a service of building custom CCTV kits that includes configuration and testing of the purchased hardware in our workshop before it shipped to a site. This optional service makes an installation an easy and enjoyable process for an end customer.

We have built a streamlined troubleshooting processes that are sharpened to allow for a quick issue identification and repair. In those cases where products must be sent for warranty replacement, we take care of that so our customer don’t need to worry about shipping to China or other overseas countries.

We never sell products that are coming from so called ‘grey markets’ meaning when you purchase the hardware from our store the vendor's warranty is entirely passed to you. The software and firmware will be fully updatable and locally supported.

As we grow, we continue to add new vendors and introduce new exciting hi-tech security products to satisfy our client’s thirst for cool new technology.

GET THE VEXTRA SECURITY ADVANTAGE!

• Best Value For Money - We price our products very competitively thanks to buying power and flat hierarchy of the business. Guaranteed, No Overheads!
• Free Security Pre-Sale Advise - Most of the clients can build up confidence by obtaining a brief technical guidance from our qualified and licenced personnel prior placing an order. We are happy to help you in making a justified decision even if you decided not to buy from us.
• Technical Support - we’re here to help both before and after your purchase! Contact us by phone or email for an assistance in system setup or general troubleshooting. We also offer an affordable service to pre-built a system for you so you can plug it in and use it right away. Give Installer A Break!
• Warranty Support - We honour and serve the vendor’s warranty. Unlike some of our competitors, we facilitate warranty returns to our Australian warehouses.
• Nationwide Dispatching - We endeavour to ship the ordered goods from closest to buyers' address location, saving on cost and time. Most in-stock orders ship the same or next business day. Our low-cost flat rate and free shipping options cover most metropolitan and regional Australia.
• Easy Returns - Change your mind is not an issue. Unopened/unused product can be returned for up to 15 days from date of purchase. Please refer to Returns Policy.